Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Times We ship worldwide. Estimated delivery times are:

• Canada & USA: 7–20 business days
• International: 14–30 business days

Please note that delivery times may vary due to customs clearance, carrier delays, or high-demand periods.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the order total.

Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at hello@digittechxl.store and we will investigate with the carrier.